Mount Airy, NC – Northern Regional Hospital has earned a five-star rating for quality care – the highest award possible — in the most recently published report by the Centers for Medicare & Medicaid Services (CMS). Northern Regional Hospital is one of only 14 hospitals in North Carolina to achieve this award.
In the latest CMS release on July 31, 2024, Northern Regional Hospital is among the elite 381 hospitals nationwide that have achieved a 5-star rating out of the thousands evaluated. This year, CMS awarded fewer hospitals with the five-star rating, with 102 fewer hospitals receiving this honor compared to 2023. The evaluation is based on 46 quality measures categorized into five key areas: safety of care, mortality, patient experience, readmission rates, and timely and effective care.
“This five-star designation comes on the heels of our recent Becker’s Top-100 community hospitals and Triad Business Journal, Best Places to Work awards, a testament to our unwavering commitment to quality care and service excellence,” said Chris A. Lumsden, President and Chief Executive Officer of Northern Regional Hospital. “As we grow, improve, and expand clinical services and programs, we will uphold the superior standards established to deliver high-quality, safe care to patients and the communities we serve. Congratulations to our entire Northern team!”
Northern Regional Hospital’s exceptional performance highlights its dedication to maintaining top-notch healthcare standards and improving patient experiences.
“Northern Regional Hospital’s five-star designation speaks to the dedication of each member of our healthcare team – including physicians, nurses, allied-health professionals, administrators, support staff, and volunteers – who are focused 24/7 on delivering top-quality care to patients,” said Robin H. Hodgin, Senior Vice President for Patient Services & Chief Nursing Officer. “It also speaks to the cherished level of trust our patients have in us to provide them with high-quality care and heartfelt compassion.”
For more information about Northern Regional Hospital, please visit ChooseNorthern.org.
About Northern Regional Hospital
Northern Regional Hospital (NRH) is a 133-bed hospital in Mount Airy, North Carolina, serving the northwest Piedmont region of NC and neighboring counties in southwestern Virginia. Founded in 1957, NRH is an independently operated, national award-winning healthcare facility. Northern Medical Group is the Hospital’s physician network of primary and specialty care providers, delivering a wide range of services to meet the community’s needs. NRH offers an array of outpatient services, including laboratory testing, X-ray services, including CT, MRI, ultrasound, 3D mammography, and physical rehabilitation services. NRH also has a state-of-the-art Surgery Center providing a wide range of inpatient and outpatient procedures, including orthopedics, gynecology, gastroenterology, urological, eye surgeries, and other general surgeries to meet our community’s and region’s surgical needs.
The Hospital is known for its commitment to growth and community engagement. It supports its 1,000 employees and residents in pursuing advanced education and invests over $350,000 annually in healthcare academic pursuits for both employees and students. In 2020, it established a leadership academy, with 40 employees graduating from the six-month program. Last year, the system opened an additional family medicine clinic and a new 25,000 sq. ft. multi-specialty medical office building.